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FAQ

Before you book

  •  Fuel policy: same/to same
  •  Theare is No Mileage restrictions,
  •  Terms for booking cancellation and changes insurance included in the price
  •  Insurance terms .
  • All taxes are included .
  • 24/7 hour assistance included .
  • Free Delivery to Airport
  • Free Delivery to Cruise terminal
  • Corfu Map

Do I need an International Driver’s License?
No, your valid local driver’s license is enough but we recommend you carry an International Driver’s License .It will make things run more smoothly at the rental counter and if the police pull you over, they can read your license. It is written in 10 languages and serves as an officially recognized translation of your local driving license in over 150 participating members of the United Nations. You should always have your valid local driver’s license.

Category B
You can drive vehicles up to 3,500kg with up to 9 passenger seats (with a trailer up to 750kg).
It will be sufficient to provide just your national driving license. If you are not sure whether your driving license will be accepted or not, please ask our customer support for help.
Category B auto
You can drive a category B vehicle – but only an Automatic one.

If you need additional equipment, such as a ski rack, GPS, child safety seat, etc., we strongly recommend that you book it in advance, else such equipment may not be available at the time of your arrival. When completing your booking, mark the options you want. Please note that the additional equipment is paid for directly when receiving the car.

The driver’s minimum permissible age is specified in the rental terms for each specific vehicle. Different car models have their own age restrictions. If you are under 23 years old, you will be required to pay for the “young driver” service.

The most likely model is displayed in the search result and in your voucher. However, according to international car rental rules, the car class is booked at all car hire companies. You can choose the car color and model from the cars available at the time of your arrival at the office. Explanation of car classes is shown below. In the vehicle fleet section, you can view the list of models available.

We offer the following car types:
Economy Cars

  • Compact Cars
  • Mid-size Cars
  • Standard Cars
  • Full-size (4 door) Cars
  • Premium Cars
  • Luxury Cars
  • Convertibles
  • SUVs
  • Mini-van (7&9 passengers)
  • JEEPs

Our web site includes a full description of each car type, including the typical number of passengers and pieces of luggage each will accommodate.

“Similar” means the our rental company cannot guarantee a particular model car.
We will provide you a vehicle with the same passenger capacity and similar size.
For example, a Volkswagen Polois similar to a Suzuki Swift as these are in the same category.

They speak the local language and English – German – Italian.

No, border crossing is Not allowed. The exit (ship movement ) of the rented car outside from Corfu island is strictly prohibited.

All wheel drive (AWD) is almost the same thing as full time 4WD – it is a system that powers all four wheels of a vehicle at all times as well. It can be used full time on all surfaces, including pavement, like full time 4WD. The main difference is that a “4-low” setting is not available in AWD cars. Due to the lack of “low range”, AWD vehicles are much less capable in off-road settings than full time 4WD vehicles, but work perfectly well on-road.

Payment details

You can use your credit and debit cards – VISA, MasterCard, and American Express – to pay for your booking in advance.
Be sure to pay attention to the “payment method” section in the rental terms. A credit card owned by the driver will be required at the time of receiving the car.

Yes, you can pay for your booking by PayPal credit card. When receiving the car, it is also required that you have a credit or debit card.

Yes, you can pay by cash during your arrival time .When receiving the car, it is also required that you have a credit or debit card.

Yes, you can pay by Bank Transfer . When receiving the car, it is also required that you have a credit or debit card. Please send an email to us for account details and to arrange electronic transfer payment.

Yes, but in this case, that person must be specified as an additional driver and be present in the office at the time of receiving the car. Besides, he must have the appropriate driving license.

Booking cancellation / Booking change

After your booking has been confirmed, the voucher is sent within 1 hour. Below are possible reasons why you may not receive a voucher within the 1 hour:

  • You may have entered your e-mail address incorrectly. Please contact our customer support, stating your surname (last name), date of booking, in which city and for which period you ordered for the car. We will send you a voucher to your e-mail address.
  • You may have chosen a car with the status “under inquiry”. In such cases, your order will not be processed automatically. We contact the rental office to confirm whether the car you are booking is available on the dates you specified. It can take up to 48 hours to confirm such orders.
  • It could be that the car you requested was not confirmed. In this case, your order is cancelled and the cost returned to your card.

Yes, you can make changes through the appropriate form. If you are changing the rental dates or vehicle class, then you are usually required to cancel your current booking and make a new one. In this case, the advance payment you made earlier is returned and then written off again for the updated booking. You need to go through your personal account to make a request for change of details.

Yes, cancellation is free in most offers. However, there are small fines in some cases. Before booking, please read the cancellation policy contained in the rental terms and in your voucher, or contact our customer support. You can cancel your order through your personal account.

When your booking is confirmed we email your confirmation to you. Sometimes the security setting on your email can break the confirmation link when it arrives in your inbox. It is easy to fix this. Please copy and paste the link into your internet browser address bar and push Enter on your keyboard to refresh the page.

If you’re still unsuccessful, please email us and we can send you another copy in a different format.

Since the rates on our website are already heavily reduced, a further discount may not be possible. However, If you have any further questions or would like to enquire about this, please let us know and we’ll be more than happy to assist.

There are three reasons why your search does not return any results.

  1. All of our rental vehicles in your search location have set a minimum hire period. Please adjust your dates.
  2. The pick up date is within 24 – 48 hrs. Please contact us directly

If you have a problem with your vehicle, please contact with our car rental company in the first instance our customer support will be able to assist you immediately.

If you are unable to get hold of them, please contact us at any one of our phone numbers.

Receiving the Vehicle

  • Your driving license
  • Your credit card
  • Your Voucher

Yes 24/7 ,Meet & Greet Service ,Please note a representative will be waiting in Arrivals Hall with your name on a board .You will pick your vehicle from the Airport Parking 100m distance from the arivall hall.

Yes, a small delay is allowed. We strongly recommend that you specify your flight number if you plan to rent at the airport. This is to enable employees at the our car rental company be aware of any possible delay of your flight and prepare the car to be ready at your arrival.

Yes, you can. However, keep in mind that our car hire company will charge additional fees during off hours

  • Check whether the optional equipment corresponds with the one you ordered when booking. If not, please inform an employee of the car rental company attending to you.
  • Check your route. If necessary, ask an employee of the car rental company for a map or advice.
  • Check whether the car is damaged. Inform the office staff about any damage. Make sure that the damage is noted in the rental agreement.

There can be penalties for returning the vehicle after the agreed drop off time. Please check the terms to read about the late return policy of the vehicle you are renting.

Please check the terms of the vehicle you are thinking of renting, but as a general rule, there are no refunds for the early return of a vehicle.

No, the only person that can pick up a vehicle is the renter or any additional drivers that are named on the rental contract.

When using the vehicle

Yes, you can. You need to contact with our local office through the contact phone numbers listed on the rental agreement. When returning the car ahead of schedule, you will not be refunded for the unused days.

No, border crossing is Not allowed . The exit (ship movement ) of the rented car outside from Corfu island is strictly prohibited.

Be sure to check the local traffic regulations and fines. Fines for exceeding the speed limit and for prohibited driving to downtown are issued late. In such cases, our rental company may deduct the required amount from your security deposit or require you to pay a fine.

If you have any technical difficulties, you need to contact to our local office as soon as possible. In the event of an accident, you are required to notify the police about the accident, record the damage in a police report, take the contact information and necessary documents from the other party in the accident. When returning the car, you will need to fill out an incident report. Be sure to keep copies of all documents.

If there is a need to refuel the vehicle, be sure to double check the fuel type suitable for your vehicle. The fuel type is usually indicated under the fuel filler flap and in the rental agreement.
Unfortunately, there are cases when, out of habit, customers refuel a diesel car with petrol and vice versa. Please note that the insurance company does not cover damages caused to the engine as a result of fuelling the vehicle with the wrong oil.

After end of the rent period

If you are returning the car at the airport, please park it at the parking lot belonging to our car rental company and put the keys in a special box labelled “FOR KEYS”.

You need to phone to our local office and notify them of the delay. Generally, there are no fines if you return the car with a delay of not more than one hour. For longer delays, you may have to pay fines equal to one day’s rent.

If the rental agreement stipulates that you must return your car with a full tank, you have to refuel the car before returning it to the office, else you may be charged an amount equal to the cost of a full tank.

Main office
EthnikisAdistaseos 12a
New Port , 49100 Corfu, Greece

Tel: (+30) 2661045005
Fax: (+30) 2661045005
Mob: (+30) 6975700759
E-mail: cars@rentalcarscorfu.com
Our Stations
Corfu Airport Station, Tel: (+30)2661045005
Corfu Cruise Terminal , Tel: (+30)2661045005
Corfu New Port , Tel: (+30) 2661045005
Corfu Barbati, Tel: (+30) 2663091719
Corfu Nissaki, Tel: (+30) 2663091719


Whether you’re need a luxurious car for a business trip or an SUV for your family holiday, we have the right rental car & scooter for you. We offer a wide range of hire Cars & Scooters and find the best and cheapest vehicle rental deal for you.

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